Thank you for choosing ASAP PRESSURE WASHING AND AUTO DETAILING for your pressure washing needs.
We strive to provide the highest quality service possible. However, we understand that unforeseen circumstances may arise. Please review our refund policy below:
General Refund Policy
- Pre-paid services: If you have pre-paid for a service and are unable to reschedule or cancel within 24 hours of the scheduled appointment, we will issue a full refund, minus any processing fees.
- No-show appointments: If you fail to show up for a scheduled appointment without providing at least 24 hours' notice, we will charge a no-show fee equal to 50% of the service cost.
- Unsatisfactory service: If you are dissatisfied with the quality of our service, please contact us within 24 hours of the service being completed. We will investigate the matter and, if necessary, arrange for a re-cleaning at no additional charge.
Exceptions
- Weather-related cancellations: In the event of severe weather conditions that make it unsafe to perform the service, we will reschedule the appointment at no additional charge.
- Force majeure: We will not be liable for any refunds or delays caused by events beyond our control, such as natural disasters, acts of God, or government restrictions.
Refund Process
To request a refund, please contact our customer service team at [470-469-8130] or [[email protected]]. Please provide your order number, reason for the refund, and any supporting documentation. We will process your refund within 5 to 7 business days.
Please note that this refund policy is subject to change without notice.
By hiring [ASAP PRESSURE WASHING AND AUTO DETAILING], you agree to the terms and conditions outlined in this refund policy.